This page outlines the range of data e5 collects when you visit and interact with this website.
Our website cookies
- Anonymous visitors: this is all visitors who do not log into the website with a user account. When a visitor arrives they are asked whether they accept cookies. In order to prevent re-asking on every page load, a cookie is set to avoid this. Consent may be withdrawn at any point by using the "Privacy Settings" tab at the bottom of the browser window.
- Logged in visitors: this includes retail and wholesale customers who access the website with a user account. A session cookie will be set when you log in, this is in order to retain your logged-in status when loading new pages.
Third-party cookies and data sharing
By default, this sites does not expose or share your data or behaviour to any third parties. Only by voluntarily purchasing a product paying via Stripe, will you elect to share your data with another party (Stripe, for the sole purpose of making payment).
Analytics
This website gathers anonymous statistical data for the purposes of providing e5 Bakehouse with an overview of visitor demographics.
This is powered by Matomo - an alternative to Google Analytics with fewer privacy concerns or legal challenges.
Data storage and retention
Visitors may voluntarily supply and e5 may therefore collect personal data for the following purposes:
- order fulfilment (including payment via a third party platform such as Stripe)
- class or event registration (registrant details are stored for the the purpose of communicating)
- joining a waiting list (registrant details are stored for the the purpose of communicating)
- purchasing a gift certificate (sender details are stored, recipient details are not as there is no means of consent)
E5 Bakehouse Privacy Notice – Employees, Volunteers, Contractors and Customers
What is the purpose of this document?
E5 Bakehouse is committed to protecting the privacy and security of your personal information. We are a data controller. This means we are responsible for deciding how we hold and use personal information about you. This notice explains to you what decisions we have taken in relation to that information.
This privacy notice describes how we collect and use personal information about you during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We encourage you to read this notice carefully, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.
It applies to all Customers, Suppliers, Contractors and Clients.
If you have any questions about this privacy notice or how we handle your personal information, please contact office@e5bakehouse.com.
General Data Protection Principles
In collecting and processing your personal information, we will comply with the data protection law in force at the time. This requires that the personal information we hold about you must be:
- Used lawfully, fairly, and in a transparent way.
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
- Relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told you about.
- Kept securely.
We will collect, store, and use a variety of categories of personal information about you. Those categories are detailed in the schedule to this notice. We may also collect, store, and use “special categories” of more sensitive personal information, which are also detailed in the schedule to this notice.
How we will use information about you
We will only use your personal information when the law allows us to and as detailed in the schedule to this notice. Where additional data is required, or the processing of data is changed, your consent will be sought accordingly.
Situations in which we will use your personal information
There are a variety of situations in which we will use the information we collect about you, and these are detailed in the schedule to this notice. The information in the Schedule includes the use we make of particularly sensitive personal information, such as information about your physical or mental health and criminal records information.
If you fail to provide personal information
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as booking a class or becoming a wholesale customer) or we may be prevented from complying with our legal obligations (such as ensuring the health and safety of our workers).
Change of purpose
We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
Data security
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.
Data retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Your rights in connection with personal information
Under certain circumstances, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request erasure of your personal information (the "right to be forgotten").
- Object to processing of your personal information in certain circumstances.
- Request restriction of processing.
- Request the transfer of your data to another party.
To exercise these rights, please contact office@e5bakehouse.com
What we may need from you
We may need to request specific information from you to confirm your identity and ensure your right to access the information or exercise any of your rights.
Right to withdraw consent
Where you have provided consent for processing, you have the right to withdraw your consent at any time. To withdraw consent, please contact office@e5bakehouse.com
Changes to this privacy notice
We reserve the right to update this privacy notice at any time. We will provide you with a new privacy notice when we make any substantial updates. If you have questions about this privacy notice, please contact office@e5bakehouse.com
Schedule
