Start Date: March Onwards
Salary: £16/hour
Location: Hackney
Hours: Full Time
Description:
Are you passionate about coffee, sustainability and customer service? Do you enjoy working as part of a team who are passionate about what they do? We are on the lookout for an energetic individual to help manage our FOH team at e5 Bakehouse in Hackney.
Job Summary:
The e5 Shift Manager plays a key leadership role in the daily operation of our busy, high-volume bakery/cafe, you'll be responsible for leading a large front-of-house team to deliver exceptional customer service, smooth day-to-day operations, and a welcoming atmosphere. You’ll manage shift performance, support team development, and ensure product quality, cleanliness, and efficiency at all times.
We're looking for someone who has solid experience in a managing diverse team of 10+, excellent communication skills and a genuine passion for customer service to join our team. Your main role is to support the team, delegate daily tasks, process deliveries, provide great customer service, monitor checklists and more. A good level of barista experience is an plus ++
This role is split between three other colleagues over different shifts whilst working closely together with our Front Of House/Shop manager.
Key Responsibilities:
● Team Supervision
● Customer Service
● Operational Duties
● Training & Development
● Health & Safety
Skills & Qualifications:
● Previous proven experience (2 years+) in a supervisory role within hospitality or food service.
● Experience in a fast-paced environment with a high volume of customers/coffees.
● Strong communication and interpersonal skills.
● Strong leadership, delegation, and team coordination skills.
● Excellent organisational and problem-solving abilities.
● Ability to remain calm under pressure in a fast-paced environment.
● Flexible availability, including weekends and holidays.
● Barista or bakery retail experience is desirable
A hearty lunch and drinks will be provided on shift and staff discounts in the shop are just some of the perks of the job!
How To Apply:
If you'd like to be considered for this role, please send your cover letter and CV to jobs@e5bakehouse.com.
We may close this vacancy early if we receive a large amount of applicants.